Gleneagles Hospital Singapore

19 Nassim Hill, Singapore, Singapore   |   +6565757575   |   Website   |  
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Year Established: 1957
Established in 1957, Gleneagles Hospital is now owned by the giant Pantai Parkway Group Healthcare network. This 272-bed, private, acute-care hospital with more than 300 specialists provides an extensive... more
Staff & Capacity
Beds: 272
Physicians: 300
Services & Amenities
Airport transport, Appearances, Car Service, Computers and E-mail, Language Assistance, Local accommodation assistance, Physician Consultation, Refreshments, Translator services
Languages Spoken
(50 reviews)
India: Ranked #7236
Africa: Ranked #7236
Europe: Ranked #7236
Asia: Ranked #1
Ranking generated by Best Hospital Advisor

Boon Hian Tan

“The nurse were friendly...”

Reviewed 4 weeks ago
The nurse were friendly but the customer service team are the worst. Asked the front desk to put us on a waiting list for single bed rooms when we were registering for admission, and they said ok ,only to find out that they totally forgot and hence, after my dad's operation we had to be placed in a 2 bedder room. Told the receptionist about it and they say that they will try to accommodate our request and put us in front of the waiting list due to the failure in communication with the front desk at the ground floor and them at the 8th floor. Then, during the evening, when we asked if there are any vacancy for single bed rooms, the service personals told us there was a waiting list and we will have to be in the queue again. Is this a joke?? Do they actually put a note noting that the patients are waiting for single bed rooms or has our request simply fallen on deaf ears of the service staffs and they are just giving us perfunctory answers. Treating us like fools.

We requested for a single bed room is cause the rooms will have a sofa for my mom to rest in while taking care my dad. My mom had to sleep on the chair which result in great discomfort and body aches due to her age.

Will never come back here again. Worst hospital service ever.


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