Hospital of the University of Pennsylvania

3400 Spruce Street, Philadelphia, PA, United States   |   (215) 662-4000   |   Website   |  
This facility has been reviewed 68 times
Write a review
...
About
Year Established: 1765
The Hospital of the University of Pennsylvania is world-renowned for its clinical and research excellence, forging the way for newer and better ways to diagnose and treat illnesses and disorders. Its long... more
Staff & Capacity
Beds: 789
Employees: 6,932
Physicians: 1,821
73%
(68 reviews)

"I can’t praise enough..."

Reviewed 1 month ago
Deborah Boroughs

Is this not the provider you're looking for?


Excellent
39
Good
4
Average
3
Poor
5
Terrible
17
Follow-up care:
(1)

This facility has been reviewed 68 times
73%
(68 reviews)
Write a review
Average:
(reviews: 68)
Sort
Order by

Deborah Boroughs

"I can’t praise enough..."

Reviewed 1 month ago

I can’t praise enough the superior skills of the staff of Silverstein 12. The nurses and assistants invested great effort to meet the special needs of our developmentally delayed son. Their compassion... more

Review details
0  
Yamalia Gonzalez-White

"I went in for..."

Reviewed 2 months ago

I went in for asthma @6pm. I sat in the emergency department until 9pm when they decided to do an X-ray. They sent me back to the emergency room waiting area and I kept complaining about wheezing, shortness... more

Review details
0  
DJ DINK 2007

"Definitely not the place..."

Reviewed 2 months ago

Definitely not the place to go for an emergency. Very long wait time. I cried for 3 hours from sever stomach pain before i was even bought to the back. My nurse did not give me my call button tv remote... more

Review details
0  

No ratings yet

Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 100%
(4% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 78%
(14% below the national rate)
Immunization for influenza
Rate - 83%
(7% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 92%
(6% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 1%
(5% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 16.3%
(1.1% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 9.6%
(2.3% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 19.3%
(1% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 22.4%
(0.6% below the national rate)
Rate of readmission after hip/knee surgery
Not Available
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.2%
(1.2% above the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.