“All my experiences with...”
All my experiences with Mass General, from my pre-op visits, my surgery to my post-op visits have been pleasant and professional. When I showed up for blood-work and radiologic imaging, I never had to wait any more than 5 minutes. My stay on the surgical recovery floor was a "good " experience, being well attended to, handled with care and respect. My discharge occurred in the evening after normal discharge hours. The volunteer attendant that wheeled me down to the front doors decided that my wife would not be able to wheelchair me over to the Wyndham Hotel, so he attended me all the way over to the hotel lobby on a chilly evening, without even a jacket on! I can't thank him enough, and he refused any tip!