Year Established: 1841
NYU Langone Medical Center, a world-class, patient-centered, integrated, academic medical center, is one of the nation's premier centers for excellence in clinical care, biomedical research and medical... more education.
If you have any opportunity NOT to use NYU Langone (for any service), it is probably in your best interest. As a patient, I was referred to as "the wrist is ready" when advising the radiologist that I... more was prepped for an aspiration of a ganglion cyst.
More infuriating is NYU Langone's billing practice. They do not bill by invoice rather by "statements" which is NOT a bill. You are considered an open, rotating account and the "computer" applies your intended payment for a particular service to any outstanding hole. The problem with this system is they cross pollinate between physician services and hospital so you are in danger of being doubled billed and overpaying. There is no accountability but they sure are sorry for "your inconvenience." In short, I have spent the better part of 2017 sorting out via long waits on the phone my Statements as my payments were not correctly applied. (I will be submitting my bill for my services of sorting out their billing.) My advice -- DO NOT PAY upfront any copayment, do not pay before receiving your EOB from your insurance company and when you do want to pay, pay by credit card via phone and insist on the date of service your payment is to be applied. You will then receive a confirmation number. THIS DOES NOT guarantee that your next statement will be correct BUT you have a better chance.
As far as NYU is concerned, you are a billable body part -- that's all. Nothing amazing other than creative billing is happening here.
One of my family members had a medical emergency, but we were treated like trash. The nurses there are sloppy, we were treated as if we were children. They constantly repeated things that we couldn’t... more do when we already heard them. I understand people have their bad days, however most of the staff were just downright rude and unprofessional. The evaluation was very unprofessional, it looked like these people didn’t even know what the hell they were doing. We felt discriminated and just seen as a patient who’s just another number. Every patient should be treated fairly, no matter what income, religion, background, etc. It was very disrespectful of them to treat us that way. Definitely won’t recommend to anybody.
I saw Dr. Dallas Kingsbury for lower back pain at this facility. He was kind and attentive; explained the probable source of my back pain and provided treatment options. The wait was not extensive and... more the staff were pleasant.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.1% (1.1% above the national rate)
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