University of California, San Francisco Medical Center

505 Parnassus Avenue, San Francisco, California, United States   |   (415) 476-1000   |   Website   |  
This facility has been reviewed 38 times
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About
University of California, San Francisco Medical Center is recognized throughout the world for innovative patient care, advanced technology and pioneering research. We are one of the nation's top 10 hospitals,... more
Staff & Capacity
Beds: 600
Employees: 8,000
66%
(38 reviews)

"They're the best! ..."

Reviewed 5 months ago
Dr. Steve Moore

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Excellent
17
Good
5
Average
1
Poor
3
Terrible
12
General Surgery:
(1)
Average:
(reviews: 38)
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Dr. Steve Moore

"They're the best! ..."

Reviewed 5 months ago

They're the best! Thank you for all your close relationships

Review details
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I Love You I Love You

"I was transported to..."

Reviewed 5 months ago

I was transported to this ER since it's the closest to my house and I received the WORSE care by the nurses and doctors! I've been here before and things have gone smoothly, but the night of January 14-15,... more

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S. Regena Ross

"My sister is a..."

Reviewed 7 months ago

My sister is a patient here and she is happy with her doctor and the care she is receiving. A really unfortunate thing happened. My sister spent hours preparing for surgery only to be told that the surgery... more

Review details
0  
Inpatient rating:
Average: 5(ratings: 1) Details

Accessibility
Admission Process
Communication
Safety & Security
Cleanliness
Friendliness
Food
Pain & Comfort Level
Discharge Process
Facility Transport
Billing Process
Wait Times
Amenities
Staffing
Privacy
Green

100% of inpatients would recommend this hospital.


Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 100%
(4% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 77%
(15% below the national rate)
Immunization for influenza
Rate - 74%
(16% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 99%
(1% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 4%
(2% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 15.7%
(0.5% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 11.2%
(0.7% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 18.6%
(0.3% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 22.1%
(0.9% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.4%
(equal to the the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.3%
(0.3% above the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.